Terms and Conditions

During this period of uncertainty we accept balance payments up to and on the day of arrival for bookings in Summer 2020.  With this reassurance, I hope very much to welcome you soon!

  • On booking we ask for a 10% deposit, which is non-refundable but can be transferred to a future date.
  • The balance payment will be due two weeks before your arrival.
  • Payment can be as a cheque or a bank transfer, details provided on booking.
  • Card payments aren’t accepted, but payment by PayPal is possible on request.
  • Cancellations within two weeks of your arrival date can’t be reimbursed, but the booking can be transferred.
  • We regret that loss, breakages and damage to the cottages may incur a charge.
  • To allow us to prepare the cottages for you, please could you arrive from 4pm on the first day, and depart by 10am on the last day.
  • Included in the price are linen and towels, heating and hot water, electricity, logs where appropriate, and internet.

What we provide

  • The kitchen will be fully equipped and we aim to provide everything you will need.  Any suggestions very welcome!
  • There is plenty of matching crockery and cutlery, enough for two table settings.
  • Each bed is fully made up with duvet and bedspread, and blankets are available for the colder seasons.
  • There are two pillows per person, one feather and one hypoallergenic.
  • Two towels are provided for each guest, one bath and one hand, plus extra hand towels in the bathrooms.
  • In the bathrooms are bar soaps, loo rolls and loo cleaner.
  • There is basic cleaning equipment including vacuum cleaner, mop and bucket, broom and dustpan.
  • In the kitchen are washing up liquid, hand soap, a multipurpose cleaner, and dishwasher tablets for one load per day, as well as cloths and scourers, four tea towels and one apron, and two bin bags.
  • An iron and ironing board are provided, and a washing line.
  • Two baskets of logs are provided in The Lodge.

Things we don’t provide

  • There is no food or drink of any kind supplied, including tea, coffee, milk, sugar, flour, oils or spices.
  • We don’t supply shampoo, shower and bath gel, lotions and wipes, tissues or any other personal hygiene items.
  • There is no hairdryer in the cottage.
  • Candles are not provided.
  • We don’t provide laundry powder or liquid.
  • Please bring your own kindling and firelighters if you wish to light the fires in The Lodge.